Frequently Asked Questions

How do I reserve a pitch?

Click here for our on line booking page.

We only take advance bookings online. We do not take bookings over the phone.

Can I book over the phone?

No, we only take bookings on line, and we no longer have incoming phone lines.

Click here to book online. This is a live booking system and is always up to date.

Do I need to book in advance?

Booking in advance is advisable, especially in peak season.

Click here to make a booking
 

How far away is Inverness?

Approx 10 Miles (16km)

By road it is quickest to get to Inverness via the A9 over the Kessock bridge.

There is a regualy bus service (No28) that will stop at the park entrance on request.

Beauly train station is just 1 mile from the park 

Can we walk to Beauly?

Yes, it takes around 25 minutes and there is a path along the main road

How do I pay?

We take a £10 non-refundable deposit for all on line bookings.

The remaining balance is due 60 days before arrival. We will e-mail you a payment link.

All payments must be made by card, we no longer accept cash.

Can I change my dates after booking?

Yes, up to 4 days before arrival, and as long as we have availability. There is a £3 admin charge for all date changes.

(Not applicable for bookings during festivals)

If you have taken out the optional refund insurance then the dates on the insurance is not movable and has to stay with the original booked dates.

I dont know the registration number of my hired van?

Thats no problem, just put "Hire" in there relevant field when booking online.

If possible please give the make and model of the van.

What if I need to cancel?

If you need to cancel a booking then the cancelation charges are as follows:

1. Up to 7 days before arrival: £10 for pitches or £30 for Bell tents (Deposit)

2. If canceling less than 7 days before arrival then the full balance is charged.

We offer refund insurance in our booking system at the time of booking.

You may consider moving you booking instead, we can do this up to 4 days before arrival. There is a £3 administration fee for this.

All date changes are at the discression of the management. Changes for special events, such as the Beauly Buzz or Belladrum are not permitted.

 

Where is the nearest public transport?

There are regular buses (No28) that will stop at the park entrance if requested.

The Beauly train station is about 1 mile from the park.
 

Do you have hard standing pitches?

Yes, around half of our touring pitches are hard standing.

All our touring pitches have electric and many of which have water. 

We also have hard standing pitches with grey water drainage.

Do you have disabled accessible facilities?

Yes, our new toilet block has both a fully accessible washroom, and enhanced access toilets.

Access to the accessible washroom is with a key from the national key scheme. If you do not have your own NKS key we have them at reception. There is a £10 deposit (cash) which is returned once the key is handed back. Watch this video for a tour.

We are coming 2 tents / campervans, can we book them together?

Yes, below the optional extras there is a button to add a 2nd booking. You can also book different dates if you are leaving and coming back at a later date.

Can we put 2 tents or campervans on 1 pitch?

No, due to seperation requirements in the Scottish Fire Service regulations, only 1 unit is permitted per pitch.

Can we put a tent up beside our campervan / caravan?

Due to Scottish Fires service regulations we can only permit 1 unit (tent, campervan, caravan) per pitch.

The tent area is seperate to the touring pitches, however, if you book a grass touring pitch then you can book a 2nd grass touring pitch to put a tent on.

At busy times it may be difficult for us to allocate pitches directly beside each other.

 

Are kids tents allowed on touring pitches?

Due to Scottish Fire Service regulations, we have to adhere to strict seperation distances between units that people are sleeping in.

Unfortunately this means all units (tents, campervans, motorhomes or caravans) need to be on their own dedicated pitch.

What if I am towing a caravan with my campervan?

Due to Scottish Fire Service regulations, we can only allow 1 unit per pitch. A caravan and a campervan are both counted as 1 unit each and therefore need a seperate pitch. If it is a small campervan it may be possible to park outside the site in our car park, but this is for parking only with no camping activity such as cooking or sleeping in the campervan. Please check with us first.

What time can I arrive?

Normal check in is from 13:30 to 19:00.

Check ins between 11:00 and 13:30 or 19:00 and 21:00 incur additional fees. 

We cannot accept check ins after 21:00.

 

Can I book a season pitch?

Sorry, due to licensing / planning restrictions, we can no longer offer seasonal pitches.

The maximum stay is 21 nights with no return for 7 nights.

Are pets allowed?

Yes, well controlled pets are welcome. At the bottom of the park we have a 6 acre nature reserve with paths to walk dogs.

Click here for our dog walking page.

Please note: We cannot allow female dogs that are either in season or have recently been in season.

What time does the bar open?

The bar is open during the summer months on Friday and Saturday evenings from 19:00 to 23:00 (subject to demand)

If there is sufficient demand we also open the bar midweek.

During summer months we ocasionally have local bands drop in for informal music sessions.

See our events page for more information on entertainment

Is there a play area for children?

Yes, we have a fenced in play area with natural balance obstacles.

Can we buy gas?

Yes, we are a Calor gas agent and have a wide range of cylinder sizes in stock at all times.

We can also refill most built in LPG systems. 

Click here for our LPG page

Is there WiFi?

Yes, the park has reasonably good coverage in most areas. There is a charge of £3.00 per day.

Can I empty my chemical waste?

Yes, we have disposal facilities for grey and black water waste. Please use green septic tank safe chemicals
 

Is there a Laundry?

Yes, we have laundry facilities in our new toilet block. Watch this video for a tour of our facilities

 

Can I get TV reception?

There are a lot of tall trees in the park which interferes with TV reception. Some of the grass pitches and hard standing with drainage pitches have better satallite reception.
 

Where is the nearest grocery store?

There is a Co-op in Beauly. 

 

Are fires allowed?

We have a fire pit for small fires.

Fires are not permitted by any pitches.

Are there any restaurants / take aways locally?

Beauly is just over 1 mile from the park.

Some of the resterauants / take aways there are:

Shimla (Indian) Click here

Downright Gabbler Click here

Friary (fish and chips) Click here 

Are there dog walks nearby?

Yes, there are quite literally hundreds of miles of dog walking locally.

Click here for our dog walking page.

Is sleeping in awnings permitted?

No, Scottish fire service regulations prohibit using awnings as sleeping accomadation.

What amperage is the EHU?

All hard standing and grass tourer pitches have electric hook up as standard.

All Hard stangings are 10amp

All Grass pitches are 8amp

All tent pitches are 6amp

 

Note: Using household items like electric items like electric kettles, or fan heaters can cause the supply to trip out.

 

Are there midges?

We are incredibly fortuanate that we rarely have midges, unless the air is very still. 

Some summers we dont have any at all.

 

Are BBQ's allowed?

Yes, so long as they dont damage the grass. There is also a central area for BBQ's with benches.

BBQ's must be attended at all times and must be a reasonable distance from any caravan, motorhome or tent.

Can we put up a Gazebo?

Yes, as long as it is a standard size (3x3m) and it fits on your pitch, pitch a gazebo is ok.

If it is a larger gazebo for a group please e-mail us details.

If it is open sided then there is no charge, however if it is fully enclosed then it should be added to the booking as an awning.

What size awning can I have?

To comply with Scottish fire service regulations, awnings must not extend more than 3 meters from the side of the caravan or motorhome, and must not be longer than the vehicle

Caution: Some awnings that are being sold as "drive away awnings" may be considered tents and may require a seperate booking due to their size. If you are unsure then it is best to e-mail us a picture.

The use of electric fan heaters or air conditioning units is not permitted in awnings.

Sleeping in awnings is not permitted.

Can I store my touring caravan or motorhome at the park?

Yes, we offer winter storage at £1.80 per day. Much of the park is covered by CCTV and we have several staff living on site, however storage is at your own risk.
 

Can I use a wood burning stove in my van / tent?

Sorry, due to Scottish fire service regulations, we cannot permit the use of wood burning stove inside units.

Are commercial vehicles permitted?

No, we do not permit commercial vehicles, click here for more details

Is there a shuttlebus to the Belladrum festival?

We believe there will be a shuttle bus that will stop at the park entrance on request.

 

Please note: The bus is organised by the Belladrum festival, not by Beauly Holiday Park Ltd

Can I charge my electric vehicle?

Sorry, we do not have spare capacity in our electrical system to allow charging of EV's.

There are charging points just 2km away at Braeview car park in Beauly, click here.

Is the park open all year round?

We are opne for 11 months of the year. Closed from 15th November to 16th December.

During the winter months we only offer basic services.

There is always a staff member on site.

What dates are your grass / tent pitches open?

To protect our grass, we can only accept bookings for hard standing pitches from November to the end of March.

Tent pitches are from April to the end of October.

Can I put my own static caravan on the park?

No, the park is currently in the transition to becoming a purely seasonal touring park, and therefore we are no longer accepting static caravans.

Can we fish on the river?

Yes, however this is fly fishing only and strictly by permit. We can issue a license for river trout for £12 per stay on a catch and release basis. The brown trout season runs from the 15th of March to the 6th of October. For salmon or sea trout a permit can be obtained from Beauly angling club. Please ask at reception before fishing.