Frequently Asked Questions
- How do I reserve a pitch?
Click here for our on line booking page.
We only take advance bookings online. We do not take bookings over the phone.
If you would like to book multiple pitches then each pitch needs to be booked seperately.
- Can I book over the phone?
No, we only take bookings on line, and we no longer have incoming phone lines.Click here to book online. This is a live booking system and is always up to date.
- Do I need to book in advance?
Booking in advance is advisable, especially in peak season.
Click here to make a booking.
Our booking system is live and always up to date.
- How do I pay?
We take a non-refundable deposit (booking fee) for all on line bookings.
The remaining balance is due 60 days before arrival. We will e-mail you a payment link.
All payments must be made by card, we no longer accept cash due to the closure of all our local banks.
- What time can I arrive?
Normal check in is from 13:30 to 19:00.
Check ins between 11:00 and 12:30 or 19:00 and 21:00 incur additional fees.
We cannot accept check ins after 21:00.
Please note: The reception closes for lunch between 12:30 and 13:30
- Can I pay by cash?
Sorry, due to the closure of all of our local banks, we can only accept card payments and can no longer accept cash.
- I dont know the registration number of my hired van?
Thats no problem, just put "Hire" in there relevant field when booking online.
If possible please give the make and model of the van.
- What do I book a roof tent as?
If the roof tent is within the footprint of the vehicle, then it can be booked as a 3x3 tent.
If it extents outside of the footprint of the vehicle then it should be booked as a 4x4 or 5x5 tent.
Click here to book
- What if I need to cancel?
If you need to cancel a booking then the cancelation charges are as follows:
1. Up to 21 days before arrival: £15 for pitches or £45 for Bell tents (Deposit / booking fee)
2. If cancelling less than 21 days before arrival then the full balance is charged.
We offer refund insurance in our booking system at the time of booking which will cover you should the unexpected happen. Click here for details.
For bookings that have opted for the refund insurance we will require written evidence that a refund has not been issued by Xcover before we could issue a refund of balance.
You may consider moving you booking instead, we can do this up to 4 days before arrival. There is a £3 administration fee for this.
All date changes are at the discretion of the management. Changes for special events, such as the Beauly Buzz or Belladrum are not permitted.
PLEASE NOTE: For our own special events (Beauly Buzz, Mutiny etc) there are different cancelation conditions as shown on the event pages.
Terms updated 20-7-24
- Can I change my dates after booking?
If you would would like to move the dates then then this is possible up to 4 days before arrival, and as long as we have availability, and the new date within 12 months of the original booking date. Maximum of 2 date changes permitted. All date changes are at the absolute discretion of the management.There is a £3 admin charge for all date changes.
(Not applicable for bookings during festivals)
If you would like to shorten your booking, (For example 7 nights down to 4 nights) then this is possible up to 21 days before arrival, and you will be refunded the nights not taken. We cannot offer this for changes within 21 days of arrival.
Terms updated: 20-7-24
- We are coming 2 tents / campervans, can we book them together?
Each pitch will need to be booked separately; however, you can add a note with a request to have the pitches together.
To be side by side the pitches need to be of the same type, for example, 2 grass pitches.
If you book 1 hard standing pitch and 1 grass pitch, then they won't be together.
- Can we put 2 tents or campervans on 1 pitch?
No, due to seperation requirements in the Scottish Fire Service regulations, only 1 unit is permitted per pitch.
- We are coming with friends, can we have pitches side by side?
If you book the same type of pitch, then this is normally possible. Please add a note to the booking to request this.
Please note: At during busy periods this may not be possible.
- Can we put a tent up beside our campervan / caravan?
Due to Scottish Fires service regulations we can only permit 1 unit (tent, campervan, caravan) per pitch.
The tent area is seperate to the touring pitches, however, if you book a grass touring pitch bottom field then you can book a 2nd tent pitch and we can get you close together
At busy times it may be difficult for us to allocate pitches directly beside each other.
- Are kids tents allowed on touring pitches?
Due to Scottish Fire Service regulations, we have to adhere to strict seperation distances between units that people are sleeping in.
Unfortunately this means all units (tents, campervans, motorhomes or caravans) need to be on their own dedicated pitch.
- What if I am towing a caravan with my campervan?
Due to Scottish Fire Service regulations, we can only allow 1 unit per pitch. A caravan and a campervan are both counted as 1 unit each and therefore need a seperate pitch. If it is a small campervan it may be possible to park outside the site in our car park, but this is for parking only with no camping activity such as cooking or sleeping in the campervan. Please e-mail us first.
- Can I book a season pitch?
Sorry, due to licensing / planning restrictions, we can no longer offer seasonal pitches.
The maximum stay is 21 nights with no return for 7 nights.
- How far away is Inverness?
Approx 10 Miles (16km)
By road it is quickest to get to Inverness via the A9 over the Kessock bridge.
There is a regularly bus service (No28) that will stop at the park entrance on request.
Beauly train station is just 1 mile from the park
- Can we walk to Beauly?
Yes, it takes around 25 minutes and there is a path along the main road.
- Where is the nearest public transport?
There are regular buses (No28) that will stop at the park entrance if requested.
The Beauly train station is about 1 mile from the park.
- Is there a shuttlebus to the Belladrum festival?
We believe there will be a shuttle bus that will stop at the park entrance on request.
Please note: The bus is organised by the Belladrum festival, not by Beauly Holiday Park Ltd
A new path hass recently been constructed from the park that goes about half way to the Belladrum festival.
- Is the a shuttle bus to the Black Isle Belter?
Yes, our entrance is a pick up point for the Black Isle Belter.
Please note: The bus is run by the event, please direct any questions about this directly to them.
- Are there any local taxi companies?
Yes, here are their contact details:
Beauly Taxis: 01463 782498
- Can we have visitors?
Yes, however there is a car parking charge for visitors of £3 for up to 4hours.
- Do you have disabled accessible facilities?
Yes, our new toilet block has both a fully accessible washroom, and enhanced access toilets.
Access to the accessible washroom is with a key from the national key scheme. If you do not have your own NKS key we have them at reception. There is a £10 deposit (cash) which is returned once the key is handed back. Watch this video for a tour.
- Can I stay at the park if I am working in the area?
Sorry, under the terms of both our operating license and our insurance, we can only offer pitches to customers for holiday and recreational purposes.
- Do you have hard standing pitches?
Yes, around half of our touring pitches are hard standing.All our touring pitches have electric and many of which have water.
We also have hard standing pitches with grey water drainage.
- Which pitches are near the river?
The hard standing pitches, both up to 8m and over 8m, are on the river bank.
Many of the top field grass pitches have a view of the river.
The bottom field grass pitches, and hard standing with drainage are furthest from the river.
Please note: Whilst we make every effort to position customers as per their request, there can sometime be situations such as high winds, or group bookings that may prevent us from doing this on every occasion.
- Are pets allowed?
Yes, well controlled pets are welcome. At the bottom of the park we have a 6 acre nature reserve with paths to walk dogs.
Click here for our dog walking page.
Please note: We cannot allow female dogs that are either in season or have recently been in season.
- What time does the bar open?
The bar is open during the summer months on Friday and Saturday evenings from 19:30 to 23:30 (subject to demand)
If there is sufficient demand we also open the bar midweek.
During summer months we ocasionally have local bands drop in for informal music sessions.
See our events page for more information on entertainment
Thai at Beauly regularly sets up their mobile unit by the bar, and customers are welcome to east in the bar. Click here for more information.
- Is there a play area for children?
Yes, we have a fenced in play area with natural balance obstacles.
- Can we buy gas?
Yes, we are a Calor gas agent and have a wide range of cylinder sizes in stock at all times.We can also refill most built in LPG systems.
Click here for our LPG page
- Can I empty my chemical waste?
Yes, we have disposal facilities for grey and black water waste.
Please use green septic tank safe chemicals where possible
- What toilet chemicals can we use?
As we are in a very rural location, our waste system goes through a septic tank.
We therefore request that you use green septic tank friendly chemicals.
We have a seperate waste holding system for blue chemicals.
Most blue toilet chemicals use formaldehyde as the active ingredient. This will kill the bacteria in the septic tank resulting it it no longer functioning.
If you need green septic tank safe chemicals you can order here.
- Is there WiFi?
Yes, the park has reasonably good coverage in most areas. There is a charge of £3.50 per day (2 devices).- Is there a Laundry?
Yes, we have laundry facilities in our new toilet block. Watch this video for a tour of our facilities
- Is Beauly Holiday Park a club site?
No, we are an indepentant and privately owned site.
- Can I get TV reception?
There are a lot of tall trees in the park which interferes with TV reception. Some of the grass pitches and hard standing with drainage pitches have better satallite reception.
- Do you charge for children / infants?
Infants (up to 12 months) are free of charge.
Children are charged at £3 per night.
- Where is the nearest grocery store?
There is a Co-op in Beauly about 1 mile from the park.
There is also a very well stocked delicatessen, a butcher and baker.
Just outside Beauly there is also a farm shop.
- Are fires allowed?
BBQ's and small fire pits are permitted so long as they are surpervised at all times and do not damage the grass.
However, we do prefer that campers use the communal BBQ & fire pits provided.
- Are there any restaurants / take aways locally?
Beauly is just over 1 mile from the park.
Some of the restauants / take aways there are:
Lovat Arms Hotel: Click here
Corner on the Square Click here
Cafe Biagiotti: Click here
Priory Hotel: Click here
Shimla (Indian) Click here (will deliver to the park)
Downright Gabbler Click here
Friary (fish and chips) Click here
Thai at Beauly Click here (sometime mobile unit is at the park, click here for details)
- Are there dog walks nearby?
Yes, there are quite literally hundreds of miles of dog walking locally.
Click here for our dog walking page.
- What amperage is the EHU?
All hard standing and grass tourer pitches have electric hook up as standard.
All Hard stangings are 10amp
All Grass pitches are 8amp
All tent pitches are 6amp
Note: Using household items like electric items like electric kettles, or fan heaters can cause the supply to trip out.
- Is sleeping in awnings permitted?
No, Scottish fire service regulations prohibit using awnings as sleeping accomadation.
Click here for more information on awnings
- Are there midges?
We are incredibly fortuanate that we rarely have midges, unless the air is very still.
Some summers we dont have any at all.
- Are BBQ's allowed?
Yes, so long as they dont damage the grass. There is also a central area for BBQ's with benches.
BBQ's must be attended at all times and must be a reasonable distance from any caravan, motorhome or tent.
- Can I charge my electric vehicle?
Yes, we have a 7kw EV charging point at reception.
There are also faster charging points just 2km away at Braeview car park in Beauly, click here.
- Can we put up a Gazebo?
Yes, as long as it is a standard size (3x3m) and it fits on your pitch, pitch a gazebo is ok.
If it is a larger gazebo for a group please e-mail us details.
If it is open sided then there is no charge, however if it is fully enclosed then it should be added to the booking as an awning.
- What size awning can I have?
To comply with Scottish fire service regulations, awnings must not extend more than 3 meters from the side of the caravan or motorhome, and must not be longer than the vehicle
Caution: Some awnings that are being sold as "drive away awnings" may be considered tents and may require a seperate booking due to their size. If you are unsure then it is best to e-mail us a picture.
The use of electric fan heaters or air conditioning units is not permitted in awnings.
Sleeping in awnings is not permitted.
- Can I store my touring caravan or motorhome at the park?
Yes, we offer winter storage at £1.96 per day. Much of the park is covered by CCTV and we have several staff living on site, however storage is at your own risk.
- Are commercial vehicles permitted?
No, we do not permit commercial vehicles, click here for more details
- Are showers included in the price?
Yes, showers are included.
- Can I use a wood burning stove in my van / tent?
Sorry, due to Scottish fire service regulations, we cannot permit the use of wood burning stove inside units.
- Is the park open all year round?
We are open from 14th March to 18th October.
- What dates are your grass / tent pitches open?
To protect our grass, the grass touring pitches are only available 1st April and 30th September.
Tent pitches are from 1st March to 31st October.
- Can we fish on the river?
Yes, however this is fly fishing only and strictly by permit. We can issue a license for river trout for £12 per stay on a catch and release basis. The brown trout season runs from the 15th of March to the 6th of October. For salmon or sea trout a permit can be obtained from Beauly angling club. Please ask at reception before fishing.
- Can I swim in the river?
Yes, however please bear in mind that the river is both damm release and tidal, therefore the flow rate can change quickly.
It is safest to swim on an incoming tide and towards the east end of the park.
- Do you have any nominated charities?
Yes, we are proud to support MFR cash for kids as our nominated charity.
- Can I put my own static caravan on the park?
No, the park is now a purely seasonal touring park, and therefore we are no longer accepting static caravans.